Starting with the question in the title, my answer is ‘everything’!
Over half of the world’s population have internet access nowadays (We Are Social and Hootsuite report, 2018). This trend is also seen in Brazil, where…
Internet access is a phenomenon that redefines the world in the way we know it. There are various ways to access the global network. Some of these…
The everyday presence of social media in our lives is indisputable. In many companies, traditional call centres are changing their communication…
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